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Information for First-Time Patients

Information for First-Time Patients

As an “advanced treatment hospital” that specializes in the latest medical technology, the role of our hospital is to treat patients who need sophisticated medical care. We also strive to serve as a driving force for cooperation in community-based healthcare. In that capacity, we cooperate and collaborate with local hospitals and clinics to share responsibility for regional medical care. As a general rule, after you have been examined at your local medical institution, if it is determined that medical care at our hospital is necessary your local institution will issue a medical treatment information form (commonly called a “referral”), which you will need to bring for your initial consultation at our hospital. Our outpatient departments use two different systems for seeing patients. Departments using the “referral system” require a referral, while those using the “appointment system” require an appointment in advance.

Departments using the referral system

The departments listed below use the referral system. Be sure to bring your medical treatment information form (referral) on your first visit. Please note that you cannot be examined without a referral.

  
Departments using the referral system
Blood, Rheumatism, and Infectious DiseaseRespiratory Medicine
Gastroenterology Neurology
Stroke Pediatrics
General Surgery Gastroenterology and Liver Transplant Surgery
Clinical Oncology and Breast Surgery Orthopedics
Dermatology Urology
Gynecology 1* Ophthalmology
Ear, Nose, and Throat Anesthesiology
Radiology Endocrinology and Diabetes
Dentistry, Oral Surgery, and Orthodontics Rehabilitation
Plastic Surgery
*A “1*” referral is required to visit the Gynecology Department for a gynecological disease. In the case of pregnancy, there is no need for a referral. However, since a childbirth quota is established for each scheduled birth month, please contact the patient support center in advance. (MAIN NUMBER: TEL 045-787-2800)

Initial visit hours

8:30 AM - 10:30 AM (in principle)

Initial visit days

The day of the week of your initial visit will vary depending on the department.
In addition, certain departments designate treatment days according to the type of case or the area of the body to be examined. For details, check the Table of Initial Visit Days (below).
Emergency cases are accepted as they arise.

Table of Initial Visit Days

Department or section

Initial visit days

Remarks

Blood, Rheumatism, and Infectious Disease

Monday, Wednesday, and Thursday

Initial visit requires a referral.*

Respiratory Medicine

Monday - Friday

Initial visit requires a referral.*

Cardiology

Monday - Friday

 

Kidneys, Hypertension, and Internal Medicine

Monday - Friday

 

Gastroenterology

Monday - Friday

Initial visit requires a referral.*

Endocrinology and Diabetes

Monday - Friday

Initial visit requires a referral.*

Neurology

Monday, Wednesday, Thursday, and Friday

Initial visit requires a referral.*

Stroke

Monday, Wednesday, Thursday, and Friday

Initial visit requires a referral.*

Psychiatry

Monday, Tuesday, Wednesday, and Friday

Appointment required. Please contact the outpatient reception desk in advance by phone.

Pediatrics

Monday - Friday

Initial visit requires a referral.*
Note that responsibility for treatment is shared with the Yokohama City University Medical Center. For details, check the Pediatrics Department web site, or contact the pediatric outpatient reception desk via the main hospital phone number listed below.

General Surgery

Tuesday, Thursday, and Friday

Initial visit requires a referral.*
In the General Surgery department, initial breast exams are on Tuesdays and Thursdays. Initial thyroid exams are on Tuesdays.

Cardiovascular Surgery

Tuesday and Thursday

Initial and follow-up examinations are both scheduled in the morning.

Gastroenterology and Liver Transplant Surgery

Monday, Wednesday, and Friday

Initial visit requires a referral.*

Clinical Oncology and Breast Surgery

Monday, Tuesday, Wednesday, and Thursday

Initial visit requires a referral.*
Initial breast exams are only scheduled on Mondays and Fridays.

Orthopedics

Monday - Friday

Initial visit requires a referral.*
The day and time of the first visit are determined by the area of the body to be examined.
[Spine (Monday morning), knee (Tuesday morning), feet (Tuesday afternoon), hip joint (Wednesday morning), children (Wednesday afternoon), upper limbs (Thursday morning), tumors (Thursday morning), rheumatism (Friday morning)]
Hours: 8:30 AM to 10:30 AM and 1:30 PM to 3:00 PM

To schedule an afternoon consultation for feet or children, contact the department's outpatient reception desk in advance via the main number listed below.

Dermatology

Monday - Friday

Initial visit requires a referral.*

Urology

Monday - Friday

Initial visit requires a referral.*

Gynecology

Monday - Friday

For gynecological diseases, the initial visit requires a referral.*
To minimize waiting times, please use the "first visit appointment system" whenever possible.
Note that applications for appointments are made only from the referring medical institution.
In the case of pregnancy, a referral is not required.* However, since a childbirth quota is established for each scheduled birth month, please call in advance.
Responsibility for treatment is shared with the Yokohama City University Medical Center. For details, check the Gynecology Department web site or contact us.

Ophthalmology

Monday - Friday

Initial visit requires a referral.*

Ear, Nose, and Throat

Monday - Friday

Initial visit requires a referral.* 

Radiology

Tuesday, Wednesday, and Thursday

Please contact us in advance or consult your current doctor.
Initial visit requires a referral.*

Dentistry, Oral Surgery, and Orthodontics

Monday - Friday

Initial visit requires a referral.*

Anesthesiology
Pain Clinic

Monday, Tuesday, and Wednesday

Initial visit requires an appointment.
Consult your current doctor ahead of time.

Neurosurgery

Monday, Wednesday, and Friday

Responsibility for treatment is shared with the Yokohama City University Medical Center. For details, check the Neurosurgery Department web site or contact us.

Rehabilitation

Monday - Friday

Initial visit requires a referral.*

Plastic Surgery

Monday - Friday

Initial visit requires a referral.*

Child Psychiatry

Monday, Wednesday, and Friday

Appointment required. Please phone the outpatient reception desk in advance.

Genetic Diagnosis and Therapy

Monday - Friday

Appointment required. For general genetic consultations, apply at 045-787-2692 (extension 2692). For pregnancy and medication consultations, apply at 045-787-2800 (main hospital number).
For information on prenatal diagnosis, check here.

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